{"id":90,"date":"2019-01-19T13:54:58","date_gmt":"2019-01-19T13:54:58","guid":{"rendered":"http:\/\/happybuddha.co.uk\/spiritual-crafts\/?page_id=90"},"modified":"2026-02-06T13:37:42","modified_gmt":"2026-02-06T13:37:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/happybuddha.co.uk\/spiritual-crafts\/faq\/","title":{"rendered":"F.A.Qs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;boxed&#8221; background_style=&#8221;normal&#8221; css=&#8221;.vc_custom_1487365316112{margin-top: 75px !important;padding-right: 50px !important;padding-left: 50px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h3><span style=\"color: #ec7a5c;\"><strong>Frequently Asked Questions<\/strong><\/span><\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;boxed&#8221; background_style=&#8221;normal&#8221; css=&#8221;.vc_custom_1487365252231{padding-right: 50px !important;padding-left: 50px !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1410358939666{margin-bottom: 20px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1443415970531{padding-right: 5% !important;padding-left: 10px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]Welcome to <strong>Happy Buddha<\/strong>! Below you\u2019ll find answers to common questions about our <strong>treatments, wellness services, and products for sale<\/strong>. If you don\u2019t see what you\u2019re looking for, please <strong>call us on 01202 097 094<\/strong> or <a href=\"https:\/\/happybuddha.co.uk\/spiritual-crafts\/contact-us\/\"><strong>email us<\/strong>,<\/a> and our team will be happy to help.<\/p>\n<hr \/>\n<h2><strong>Appointments &amp; Treatments<\/strong><\/h2>\n<p><strong>Q) How do I book a treatment?<\/strong><br \/>\nYou can book treatments online via our <a href=\"https:\/\/www.fresha.com\/book-now\/happy-buddha-o6xpr7dk\/all-offer?share=true&amp;pId=684226\"><strong>Fresha booking system<\/strong><\/a> or by calling us directly. Booking in advance ensures you can secure your preferred <strong>time and therapist<\/strong>.<\/p>\n<p><strong>Q) Can I change or cancel my appointment?<\/strong><br \/>\nYes! We ask for at least <strong>24 hours\u2019 notice<\/strong> for cancellations or rescheduling so we can offer your spot to another client. Short-notice cancellations may be subject to a <strong>partial or full treatment fee<\/strong>.<\/p>\n<p><strong>Q) How should I prepare for my treatment?<\/strong><br \/>\nWear <strong>comfortable clothing<\/strong> and arrive a few minutes early to settle in. For bodywork or massage, <strong>avoid heavy meals<\/strong> beforehand and <strong>stay hydrated<\/strong>. Let your therapist know of any injuries, medical conditions, or concerns\u2014your comfort and safety come first.<\/p>\n<hr \/>\n<h2><strong>Products &amp; Online Orders<\/strong><\/h2>\n<p><strong>Q) How can I purchase your products?<\/strong><br \/>\nBrowse and purchase our <strong>wellness products, oils, and accessories<\/strong> directly on our website or in our studio. Each listing includes <strong>pricing, descriptions, and ethical sourcing information<\/strong>.<\/p>\n<p><strong>Q) I received the wrong product or ordered by mistake. What should I do?<\/strong><br \/>\nContact us <strong>within 3 working days of delivery<\/strong> with your <strong>invoice number, item code, and quantity<\/strong>. We\u2019ll send you a <strong>Returns Form<\/strong> and instructions. Please note: <strong>return postage for items ordered in error is not refunded<\/strong>. For larger returns, we can arrange a <strong>courier collection for \u00a37.50 + VAT<\/strong>. Once items are inspected, a credit will be issued to your <strong>PayPal or Aria Crafts account<\/strong>, minus original delivery costs.<\/p>\n<p><strong>Q) How do international orders work?<\/strong><br \/>\nInternational orders are charged a <strong>flat rate of \u00a317.50<\/strong> (~$20\/\u20ac20) for packaging and documentation. Delivery usually takes <strong>7\u201310 days<\/strong> and may be delayed by <strong>customs inspection<\/strong>. Some orders may arrive in <strong>multiple packages<\/strong>.<\/p>\n<p><strong>Q) What if a product arrives damaged or faulty?<\/strong><br \/>\nContact us <strong>within 3 business days<\/strong> with your <strong>invoice number, item code, and a photo<\/strong>. In most cases, we issue a <strong>full refund<\/strong>\u2014no return needed. Occasionally, for high-value or large items, we may request the product be returned. We\u2019ll provide a <strong>Returns Form and instructions<\/strong>.<\/p>\n<hr \/>\n<h2><strong>Payments &amp; Gift Cards<\/strong><\/h2>\n<p><strong>Q) What payment methods are accepted?<\/strong><br \/>\nWe accept <strong>PayPal, major credit\/debit cards<\/strong>, and other online payment methods displayed at checkout, such as Klarna and Clearpay.<\/p>\n<p><strong>Q) Can I purchase a gift card?<\/strong><br \/>\nYes! Gift cards for our treatments are available via <a href=\"https:\/\/happybuddha.co.uk\/spiritual-crafts\/treat-someone-special-with-a-wellness-gift-card\/\"><strong>Fresha<\/strong><\/a> and can be redeemed for any service. They also make a perfect <strong>wellness gift<\/strong>.<\/p>\n<hr \/>\n<h2><strong>Products &amp; Ethical Values<\/strong><\/h2>\n<p><strong>Q) Are your products cruelty-free and ethically sourced?<\/strong><br \/>\nAbsolutely. We are committed to:<\/p>\n<ul>\n<li><strong>No animal testing\u00a0<\/strong>for any of our products<\/li>\n<li><strong>No child labour<\/strong> anywhere in the world<\/li>\n<li><strong>Fair Trade and sustainable sourcing<\/strong> wherever possible<\/li>\n<\/ul>\n<p>Most products are <strong>vegan, cruelty-free, and ethically sourced<\/strong>. Any exceptions are noted in product descriptions.<\/p>\n<hr \/>\n<h2><strong>Contact &amp; Support<\/strong><\/h2>\n<p><strong>Q) I still have a question. Who can I contact?<\/strong><br \/>\nYou can reach us anytime:<\/p>\n<ul>\n<li><strong>Call:<\/strong> 01202 097 094<\/li>\n<li><strong>Email:<\/strong> info@happybuddha.co.uk<\/li>\n<\/ul>\n<p>Our team is here to provide <strong>friendly, helpful, and timely support<\/strong> for all queries\u2014whether about treatments, products, or orders.<\/p>\n<hr \/>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_single_image image=&#8221;18189&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html]JTNDc2NyaXB0JTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZhc3N1cmFuY2Uuc3lzbmV0Z3MuY29tJTJGYXNzdXJhbmNlY2FyZCUyRmJlOGU3ZmJjNDQ5OTU3M2ZlNGU1MmRjMzE1M2Y2NDhlMzE0ZTAxZjcxYzk0MzllNTIxY2YzMDFjNTc5ZDJiMGUlMkZjYXJkSnMlMjIlMjB0eXBlJTNEJTIydGV4dCUyRmphdmFzY3JpcHQlMjIlM0UlM0MlMkZzY3JpcHQlM0U=[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;boxed&#8221; background_style=&#8221;normal&#8221; css=&#8221;.vc_custom_1487365316112{margin-top: 75px !important;padding-right: 50px !important;padding-left: 50px !important;}&#8221;][vc_column][vc_column_text] Frequently Asked Questions [\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;boxed&#8221; background_style=&#8221;normal&#8221; css=&#8221;.vc_custom_1487365252231{padding-right: 50px !important;padding-left: 50px !important;}&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1410358939666{margin-bottom: 20px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1443415970531{padding-right: 5% !important;padding-left: 10px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]Welcome to Happy Buddha! Below you\u2019ll find answers to common questions about our treatments, wellness services, and products for sale. If you don\u2019t see what you\u2019re [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-90","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>F.A.Qs - Happy Buddha<\/title>\n<meta name=\"description\" content=\"Find answers to your questions in our FAQ. 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Established in October 2016, Happy Buddha has become a well-known destination for customers looking for crystals, incense, spiritual gifts and holistic products in the Poole and Bournemouth area. The shop offers a wide selection of items designed to support relaxation, meditation and spiritual wellbeing. Products include crystals, aromatherapy oils, handmade soaps, candles, oil burners, Buddha statues, tarot cards, meditation and relaxation CDs, musical instruments and unique gift items. Happy Buddha is particularly known for its extensive range of incense, including incense sticks, cones and incense burners, making it one of the most popular places locally for incense and aromatherapy products. Many of the items stocked at Happy Buddha are fair trade and ethically sourced, with a large number of products imported from Bali and other parts of Indonesia. The shop focuses on carefully selecting items that promote mindfulness, wellbeing and positive energy while supporting ethical suppliers and traditional craftsmanship. In addition to retail products, Happy Buddha also offers a range of holistic wellbeing services including deep tissue massage, aromatherapy massage, warm bamboo massage, jaw massage, Thai foot massage and Indian head massage. Complementary therapies such as Reiki, acupressure and acupuncture are also available, alongside tarot readings for those seeking spiritual insight or guidance. Happy Buddha serves customers throughout Poole, Bournemouth and the wider Dorset area, and welcomes visitors to its Parkstone shop who are interested in crystals, incense, spirituality and holistic wellbeing. Through its website, Happy Buddha also sells products online to customers across the UK and internationally. 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