Ethics & Business Conduct Policy
At Happy Buddha, we operate with integrity, responsibility, and respect. our commitment to ethical business practices underpins every aspect of what we do—from the treatments we offer and the products we sell, to the way we communicate with our clients and community. Our Ethics Policy outlines our ethical commitments and the standards that guide our daily operations.
Happy Buddha’s Ethical Commitments
Happy Buddha is dedicated to acting fairly, honestly, and responsibly in all areas of our business. Specifically, we commit to:
- Honest representation of products and services
- All descriptions of treatments, products, and experiences are truthful, accurate, and based on real benefits. We do not exaggerate or mislead customers with claims that cannot be substantiated.
- Ingredients, sourcing information, and potential effects are clearly stated to help clients make informed choices.
- Fair pricing and transparency
- Prices reflect the value, quality, and ethical sourcing of our products and services.
- There are no hidden fees, and any additional costs (e.g., international shipping) are clearly communicated upfront.
- Respect for spiritual, cultural, and religious traditions
- We acknowledge and honour the diverse backgrounds and practices of our clients and the broader wellness community.
- Our content and services are designed to be inclusive, culturally sensitive, and non-exploitative.
- Responsible sourcing and sustainability
- We prioritise ethical, fair-trade, and sustainably sourced products whenever possible.
- Ingredients and materials are chosen with consideration for environmental impact and social responsibility.
Content & Marketing Ethics
We aim to communicate in a way that is transparent, respectful, and aligned with our values. Our content and marketing practices include:
- Avoiding misleading or unsubstantiated claims
- We provide clear, factual information about wellness treatments, products, and expected outcomes.
- Testimonials and client experiences are genuine and not manipulated to mislead potential customers.
- Rejecting promotion of harmful or unethical practices
- We do not endorse or advertise treatments, supplements, or practices that could pose risk to health or wellbeing.
- We avoid products and techniques associated with exploitation, unsafe practices, or environmental harm.
- Respectful spiritual content
- Spiritual, meditative, and holistic practices are shared mindfully and with sensitivity, honouring their origins.
- We ensure content is educational, inclusive, and non-exploitative, avoiding the commodification of spiritual traditions.
- Reflecting our values in all business operations
- Every aspect of Happy Buddha—from staff training and supplier relationships to customer interactions—follows a principle of peace, mindfulness, and integrity.
- We encourage feedback from clients and staff to continuously refine and uphold our ethical standards.
Accountability & Implementation
To ensure that our Ethics Policy is meaningful and actionable, Happy Buddha:
- Reviews all content and marketing materials before publication to ensure accuracy and ethical alignment.
- Maintains transparency with clients, addressing concerns about products, treatments, or business practices promptly.
- Evaluates suppliers and partners to confirm that their practices meet our standards for ethical sourcing and social responsibility.
- Provides training for staff on ethical conduct, cultural sensitivity, and mindful client interaction.
- Regularly reviews policies to adapt to evolving standards in wellness, sustainability, and ethical business practices.
Our Guiding Principles
Happy Buddha’s business is built on a foundation of:
- Integrity – always acting honestly and ethically in every interaction.
- Respect – for clients, staff, cultural traditions, spiritual practices, and the environment.
- Responsibility – for the products we sell, the treatments we provide, and the impact of our business on people and the planet.
- Transparency – in pricing, sourcing, and communication.
By living these principles, we aim to foster trust, wellbeing, and positive community impact, creating a space where clients and staff feel valued, respected, and inspired.
